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How does your payment process work?
How does your payment process work?

You can decide when orders are processed.

Hector Delgado avatar
Written by Hector Delgado
Updated over a month ago

The Fuel POD app allows you to control when orders are sent to our system for processing. You can find the options by following the below instructions:

Step 1: From the Fuel App Home page, click on the Settings tab.

Step 2: Select the General section.

  • There are two options where you can customize the payment process flow to best suit your needs:

Auto-processing

By default, we will automatically send in your orders for production every 2 hours. You can turn this feature off to temporarily pause the process and manually send your orders to fulfillment from your Orders page.

Cool Off Period

You can choose how long you want your cooling-off period to be from when orders are received to when they are put in for production. This can only be customized if you set your orders to be automatically processed above.

By default, your Fuel orders will be processed 2 hours after they are received. You can remove the cooling-off period by setting it at 0 hours. The max period you can set is 168 hours, which is equivalent to 1 week.

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