At Fuel, we’re constantly innovating to help you create a polished, professional brand experience. With our Branded Neck Label feature, you can personalize your products with your branding, giving your customers a premium experience. This guide will walk you through how to set up, use, and manage neck labels effectively, ensuring you’re leveraging this feature to its fullest potential.
Why Branded Neck Labels Elevate Your Brand
Custom neck labels add a touch of professionalism and make your products stand out. Here’s why they’re essential:
Professional Appeal: Neck labels give your products a high-quality, polished finish that customers associate with premium brands.
Brand Identity: A custom neck label strengthens your brand’s visibility and enhances recognition.
Enhanced Customer Experience: Thoughtful branding details, like neck labels, create a more personal and memorable connection with your customers.
Download the Neck Label Template
To ensure your neck label design meets all requirements and fits perfectly, download our Neck Label Template.
Design Guide:
Background Requirement: Designs must include a solid background color.
Design Area: 2.5 inches x 1 inch
Resolution: 300 DPI (dots per inch) for professional-quality printing.
File Format: Acceptable formats are JPG or PNG.
Using the template ensures your design will align perfectly with the printing area and avoids potential issues with misalignment or cropping.
How to Set Up Default Neck Labels
Getting started with neck labels is easy. When you upload a design in the Branding settings page, it will automatically save as your default neck label and be stored in the Neck Label Gallery, making it readily available for use.
Steps to Set Up:
1. Go to the Branding Tab: Access the Branding section in your Fuel dashboard.
2. Upload Your Design: Choose a neck label design that meets the required dimensions and specifications.
3. Preview the Design: Use the preview tool to see how the neck label will look on a product.
4. Auto Save as Default: If the design meets all requirements, it will automatically save as your default neck label and apply to all eligible products during product creation.
Note: You can edit or replace the auto-applied neck label during product creation. See the section on Flexibility in Product Creation below for more details.
5. Stored in the Neck Label Gallery: The uploaded design will also be saved in the Neck Label Gallery, accessible from the Branding tab or during product creation.
Flexibility in Product Creation
While your default neck label is automatically applied to all eligible products, you can customize or remove it during product creation.
1. Create a Product: In the Catalog, select a product to create or edit. Use the ‘Branded Neck Label’ filter under the ‘Product Feature’ filter to find eligible products quickly.
2. Choose a Neck Label Design: Navigate to the Neck Label tab in the mock-up creation tool to:
Select a design from the Neck Label Gallery.
Remove the default design if it’s not needed.
Upload a new design that better suits the product.
3. Preview: Use the preview tool to check how your updated design will look. Keep in mind:
The preview is a sample to show placement and alignment.
The size and care instruction placement may vary based on the product.
4. Finalize and Save: Once satisfied, publish the product with the updated or removed neck label.
Important Note: Once a product has been created with a neck label, the design cannot be edited later. To apply a different neck label design, create a new product.
Managing Orders with Neck Labels
When you receive an order for a product with a neck label, our system ensures a smooth fulfillment process:
Order Review: During the order review process, you’ll see a preview of the neck label applied to each product.
Feature Icons: Use the icons next to the products in the Add Product step during Order Creation to identify which products include neck labels.
Fulfillment: Once confirmed, the neck label design will be printed onto the product and shipped to your customer.
Pricing and Refunds for Neck Labels
Each neck label design costs $2.20, and this fee is displayed during product creation and management for complete transparency.
Refund Policy for Printing Issues
If a neck label cannot be printed during fulfillment:
The product will still be fulfilled and shipped without the neck label.
The $2.20 neck label cost will be refunded automatically to your account.
This policy ensures your orders aren’t delayed while maintaining fairness and transparency.
Key Things to Remember
Design Requirements: Ensure your neck label designs meet size and resolution specifications to guarantee seamless application.
Neck Label Gallery: Uploaded designs that meet requirements are saved in the gallery for easy reuse.
Product Compatibility: Use the Product Features filter or Feature Icons during order creation to identify eligible products.
Unlock the Full Potential of Branded Neck Labels
With the ability to set default neck labels, access saved designs, and customize labels during product creation, you have complete control over your branding. This feature ensures your products consistently reflect your professional standards and unique identity.
Ready to get started? Head to the Branding tab in your dashboard to upload your default design and explore the possibilities of branded neck labels today.
If you have questions or need assistance, our support team is here to help. Share your experience in the comments below—we’d love to see how you’re using neck labels to elevate your brand!