Fuel pulls all your pending orders from Shopify every 20 minutes. If you are not seeing your order right away, give it up to 20 minutes for it to show up on your Orders page.


Other common reasons your orders are not showing up:

  1. All products must be created by the Fuel app
  2. The vendor must be set to "Fuel"
  3. The order must be marked as "Unfulfilled"
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